Terms of use

General transaction terms

This website is the online store selling sergionails.gr products through the internet of the company with the distinctive title Sergio, based in Dafni, at 12 – 16 Michali Karaoli Street. These General Terms of Transactions are intended to state in a clear, simple and comprehensible manner, respecting the principle of good faith and the provisions governing the validity of legal transactions, the terms that govern and regulate the Company’s relationship with each visitor and / or customer of the Store, in accordance with Law 2251/1994 on “Consumer Protection” and in particular the provisions relating to distance marketing and Law 2472/1997 on “Protection of the individual from the processing of Personal Data”, as in force today.

Every entry, tour and transaction with our Store makes you a visitor and / or customer of the Store. Before proceeding with your tour within the Store, please confirm that you have read and fully understand these terms of transaction and that you accept them, as any use and / or transaction from now on with the Company through the Store implies your full and unconditional acceptance of them.

Personal data

The Company fully respects the personal data and ensures that the Store is in accordance with the provisions of Law 2472/1997 on “Protection of a person from the processing of personal data” and Law 3471/2006 on “Protection of Personal Data and privacy in electronic communications “. In any case, the Company confirms that any collection, processing and / or storage of your personal data is done in accordance with the law and only with your explicit special consent and exclusively for the purposes and to the extent required for the operation of the Store and the provision of the individual services you have requested in accordance with the following.

The Company confirms that it will not use your personal information for use not specifically authorized by you, nor to send or disclose to third parties (natural or legal persons) not affiliated with the Company your information without your explicit and specific consent to this, except where disclosure is required to execute your order (eg partner shipping companies) or is required by law.

Although navigation in the Store is possible without the disclosure of your personal information, you can benefit from more services if you agree to disclose certain personal information depending on the service you are interested in. For example, for the purpose of creating a personal account at sergionails.gr you will be asked for your contact details (eg name, mailing address, telephone, email), for correspondence with the Company and the Store you must also notify us your contact details (eg for submitting complaints, for receiving information / promotional material) etc.

However, a prerequisite for the initiation and processing of the transaction between us is the disclosure by you of some of your personal information, such as your name and contact details, your payment details (eg your credit card number) , your address for sending your order et c. Also, during your navigation in the Store using your personal account at sergionails.gr, the Company may collect information from your computer operating system, your browser and the address of the internet provider (IP) for measurement of traffic, the formation of order history and purchasing interest in order to improve its services or keep an internal accounting file.

Minor visitors to the Store may access it and its services only with the consent and under the supervision of their parents or guardians. Without having to submit their personal information. In case of submission of such data by minors, the Company immediately deletes the relevant information.

The Store allows its visitors / customers to access the file where their personal data are collected and stored as above and to make corrections, deletions, modifications and additions of the data and information they have submitted to it.

Cookies, security & links

For your safe navigation in the Store as well as for the security of your transactions with it, the Company takes every appropriate measure by adopting modern high quality security standards according to market trends, such as high levels of SSL (Secure Socket Layer) encryption technology. ) are activated during the input of sensitive personal data offering 256 bit encrypted communication. Please note that we do everything possible to protect your personal data, but the secure navigation in the Store as well as the protection of the password in your personal account is up to you.

Like most websites on the internet, the Store has the ability to use cookies to provide information and better services to each visitor / customer (order status, personal settings, etc.) as well as for the most efficient and immediate processing of orders. Cookies are alphanumeric small files, which are sent and stored on the computer of each visitor / customer, saving settings and options you have already made in the Store, so that they appear automatically during your next visits to the Store and facilitate the Company in understanding the way in which you use the Store. We note that Cookies do not cause damage to the computer of visitors / customers nor to the files stored on them. Please note that through your browser settings you can delete already stored cookies at any time, prevent the installation of new cookies or ask to be asked every time a cookie is to be installed on your computer (for more information you can contact your browser’s service page).

In the Store it is possible to find links that lead to other websites, which are managed by third parties or which belong to third parties (natural or legal persons) not affiliated with the Company or the Store. In this case, it is clarified that the Company and the Store are not responsible for the content of these linked websites and their use by visitors / customers as they are outside the Store and outside the control of the Company. The indication of these links does not imply a statement of the Company regarding the reliability, security and content of them, the services and products provided through them and their use is the sole responsibility of the visitors / customers. Therefore, for any problems that may arise during your browsing of these linked sites or in connection with your transactions with them, please contact their administrators directly, who are solely responsible for these sites.

Items for sale

The products sold by the Store are products of the Company. The characteristics and other accompanying elements (eg the code-card, any instructions, etc.) of the products sold are available and you can be informed by following the search instructions listed in the Store and selecting (click) the name of the respective product . The prices listed in the relevant catalogs next to each product include VAT (24%). These prices refer to the products and quantities that are available in the Company’s warehouse, while the Store reserves the right to adjust the prices without notice. The company characterizes and describes the products based on the technical descriptions of the manufacturers and is not responsible for defective products and / or untrue information regarding the goods of its suppliers and contained in this website. The relevant responsibility concerns exclusively its individual suppliers.

Place an order

The ordering of Products constitutes a binding offer to purchase the products in question at the total price indicated at the time of ordering, as it includes VAT, packaging and shipping costs, other applicable charges and any discounts to which you are entitled as a guest / customer. Your order is completed upon its acceptance by the Company by sending a written confirmation email to you at the email address (email) that you indicated when submitting the said order. Otherwise, if you do not receive a confirmation message of your order, please contact the Store immediately at info@sergionails.gr in order to request that the submission of your order be completed successfully.


The prices listed in the relevant catalogs next to each product include VAT (24%). Prices are subject to change without notice. Price commitment is made only through online ordering and confirmation by the ordering department and not by the automated order registration message. The online store with the trademark sergionails.gr can not provide any guarantee for the availability of the products, but undertakes to inform the customers in time about the non-availability. The customer from the moment the order is processed by the order department and has confirmed his order, ensures that he will receive the product at the price at which he “accepted” the transaction even if the price changes in the process. In case the products or services are mentioned on the website with a wrong price due to a typographical error then the orders are automatically canceled. Sergionails.gr is not responsible for any damages that arise to the customer / user of the online store from the execution or not of the orders or from the delay of execution for any reason.


The Products are of excellent quality meeting the international quality standards. They are carefully packaged and are immediately deliverable at the Company’s facilities. If you declare the necessary when submitting your order, the products can be sent to you via courier service and no later than 4 days from the date of confirmation of your order at the place you have indicated when submitting your order. Shipments will be made daily, except Saturdays, Sundays and holidays.

The time of shipment of the Products is subject to reservation regarding the availability of those ordered in the warehouses of the Store as well as to reasons of force majeure (eg bad weather conditions, strikes, etc.), in which case we will inform you via email or phone in order to let us know if you wish, under these circumstances, the completion of your order.


The payment of each order is made with absolute security, by deposit in a bank account, cash on delivery, via paypal and using VISA and MASTERCARD credit card of any bank through SSL (Security Certificate & SSL Technology), the confirmation of which is done through of the 3D Secure Network system of VISA and MASTERCARD.

The Store has taken all the necessary measures for the security of transactions using your credit card. However, in the event that your credit card has been proven to have been fraudulently used, your charge may be canceled at your request by the Bank that issued your credit card, which should investigate your complaint or complaint. For this reason, as soon as you realize that this has happened, you have an obligation to inform the issuing Bank, in order to cancel it and to exclude its use by unauthorized persons.

Returns / Cancellations – Withdrawal

Returns – RMA

You can return part or all of the goods you ordered through our online store in space fourteen (14) calendar days from the day of their receipt and after it has preceded first telephone or written information. The cost of returning the products is borne by the buyer. In case our company is responsible for the change / return of the products then we will bear the return cost.

Products to be returned must:

  • Be in the original delivery condition (sealed as received) including packaging.
  • Not to have been used.
  • To be mailed for return by the recipient no later than fourteen (14) calendar days.
  • Telephone or written communication about your intention.
  • Must be accompanied by the original purchase receipt or invoice.

We do not accept returns of broken and counterfeit products once the delivery is made by the carrier, check the products and sign for their integrity.


Your order can be canceled at any time if it has not been shipped. Cancellation is made by phone or email. The amount is returned in full and without any charge to the customer. Refunds are made either by bank or credit card. If your order is shipped and you want to cancel it, then the terms in case of product return apply.

If you have paid by credit / debit card and wish to cancel your transaction and if the products have not been sent to you, you must inform us immediately within 24 hours of the purchase order, by e-mail or by phone, so that we can refund you immediately the amount charged to your credit / debit card.

Promotional messages

The Store provides the opportunity to its visitors / customers to choose to be informed about the new products of the company as well as for any other offers and services of the company by sending advertising – informational messages to the email or postal address or to the phone that you have requested. The Store will in no case abuse its above service. You are always given the opportunity to terminate this service by sending a relevant request to the email address info@sergionails.gr.


Except for the expressly stated exceptions (copyrights of third parties, affiliates and operators), all content of the website, including images, graphics, photographs, drawings, texts, the overall appearance, the services and products provided and in general all the archives of the Store are intellectual property, industrial designs, insignia, signs, symbols, signs and registered trademarks and service marks of the company, its affiliated companies and companies and its suppliers and are protected under the relevant provisions of Greek and European law as well as international contracts. The other products or services that may be mentioned in the Store and bear the marks of the respective organizations, companies, partners, institutions, associations or publications, are their own intellectual property and therefore they bear the relevant responsibility.

No part of this site may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without the prior written permission of the Content Website. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the Content in any way or means for commercial or other purposes is permitted only with the prior written permission of sergionails.gr or any other copyright holder.

Store & customer responsibility

The visitor / customer, by accepting these terms of transaction and browsing the Store, you responsibly declare that you are legally competent to enter into this contract as well as to use the Store under the terms and conditions mentioned here. Also, as a visitor / customer of the Store you agree and accept that you are financially responsible for each use of the Store as well as for the use of the account at sergionails.gr by others, including people who reside with you and thus you agree to supervise each use of the Store which is done by minors using the account at sergionails.gr or your name. The Company, including its consultants and employees, is liable only for fraud or gross negligence and only for positive damage and this liability may not exceed the value of the products sold.

Other terms

The Company and the Store reserve the right to modify or renew in writing these terms of transactions without notice, which will be valid from the date of posting in the Store. Failure to exercise any right of the Company may not be construed as a waiver thereof.

Your navigation, use and transaction with the Store is governed by Greek law, the law of the European Union as well as the relevant international treaties. Any dispute that arises during the navigation, use and transaction with the Store is brought to trial in the competent courts of Athens, Greece.

Any provision of the above terms becomes contrary to law, automatically ceases to be valid and is removed from the present, without in any case affecting the validity of the other terms.